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Current Clients

This page is for people who are already enrolled in a plan with Alexander & Haberman. It’s your self-service hub for managing existing coverage. You don’t need to be a current client to get a quote or ask a question — contact us instead.

Your carrier’s self-service

Most everyday tasks — ID cards, claims, EOBs, address changes, bill pay — are fastest through your carrier’s own portal. Every carrier handles personal-information updates in the portal or by phone (the number on your ID card); none accept web forms.

Bought your plan through MNsure? Updates to your personal information — address, phone, email, household members or dependents — must be made through your MNsure account, and MNsure shares them with your carrier. The carrier links below are the right path for coverage bought off-exchange, or in other markets: group, Medicare, Part D, dental and vision.
CarrierMember portalUpdate your infoClaims & billing
HealthPartnersSign inPortal or ID-card phoneClaims help
Blue Cross MNSign inPortal or ID-card phoneManage claims
MedicaSign inPortal or ID-card phonePayments
Allina Health | AetnaMember loginPortal or ID-card phoneContact routes
HumanaSign inManage accountPay premium
UnitedHealthcareSign inPortal or ID-card phoneBilling help
Delta Dental MNMy accountPortal or ID-card phoneClaims & EOB tools

Before you contact us

We’ll help with any of it — and we’re fastest when you arrive with: your member ID card, the date and provider of the service in question, the EOB or bill in hand (from your portal above), and a working portal login. Gather those and one conversation usually settles it.

Carrier portals

Log in to your insurance carrier to view ID cards, claims, and Explanation of Benefits statements.

Update your information

Report an address, income, or household change that may affect your coverage or your subsidy.

Claims & billing help

Questions about a claim, a bill, or a denied service? We’ll help you sort it out.

Talk to your broker

Email your A&H team at help@mnhealthagents.com, or stop in during walk-in office hours — Mon–Thu 10 AM–1 PM.

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